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| Case Studies |
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| The following case studies were provided by a Fortune 500 company that has closed over 90 cases using P2 Enterprise in the last 18 months. These are just a few of the cases and ways they've used P2 Enterprise to save countless hours and tens of thousands of dollars. |
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Proactive Use - A
An individual's position was being transferred to another geographical location. A notification was given 90 days in advance. Approximately 30 days prior to the transfer, the individual's manager notified Human Resources that the individual was acting "strange." A P2 Enterprise agent was deployed on the individual's PC. Monitoring and data acquisition (using Paraben's network forensic tools) showed that the individual was transferring data to a privately owned portable USB drive. Local management was alerted and the company's data was returned prior to the individual leaving the company.
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Reactive Use - B
An individual had sent a disturbing email to a member of executive management. A P2 Enterprise agent was deployed on the individual's machine. Several violations of company policy were observed and the individual was terminated based on several issues including "pirated movies" which were still playing in theatres.
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Proactive Use - C
The InfoSec team monitors potential software related risks by analyzing the software inventories provided by SMS (examples of risks are P2P applications, password crackers, DVD ripping applications, gaming applications, etc.). P2 Enterprise Agents were deployed on those user's machines to assess the risk especially related to potential "compromised" botnet machines.
Based on these assessments, the following issues/results occurred:
- Reduction in peak internet usage by 22%; analysis of non-standard corporate applications lead to enhanced internet filtering; i.e. was made aware of the extent of gaming on the corporate network.
- Human Resources can better respond to requests from local management when there is a concern about an employee's PC usage.
- Enhanced ability by the InfoSec team to assess the risks that are introduced by users installing non-standard applications.
- Increased awareness by the user community that the company can fulfill the "monitoring" aspect of the log-on banner thus reducing violations.
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Proactive Use - D
An individual was found to posses child pornography on a portable USB drive attached to a company PC. Under federal statutes, possession of any child pornographic images outside the confines of a law enforcement facility is a violation. The Paraben tool provided two distinct advantages over our previous investigative methods.
- The offending images and videos would never have been found without P2 Enterprise. Another employee would have had to report it or law enforcement could have discovered it and started an investigation against the company. P2 Enterprise made it possible to prove that the company is proactive on trying to protect its employees.
- The data collected by the tool was the foundation for the case file that that was sent to federal and local law enforcement. It showed them that the company had performed a credible internal investigation.
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Reactive Case - E
A former contractor went to a competitor. Approximately four months after the contractor left the company, one of the sales persons noticed during the RFP process (open bid review) that the competitor's bid look amazingly similar to one produced by the company. Local management notified the legal team to see what could be done. The InfoSec team pulled the hard drive from storage and used Paraben's tool for analysis. It was determined the former contractor transferred significant company data to a portable hard drive prior to leaving the company. Additionally, the former contractor deleted files pertinent to a very specific market space within our district.
Result: The former contractor was notified by the legal department to return all company data. This resulted in the return of multiple CDs and three ring binders of company data. After reviewing the data, the legal department notified the competitor's legal department of the issue. One week later, the competitor withdrew from the bid process.
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E-Discovery
The company is in the beginning stages of this process. For FY 2008 the company focused on three areas and the Paraben tool has assisted immensely in the following ways:
Relationships with the internal Legal Department
- What expectations do they have
- What can actually be provided to them when they request data
- What is the complexity /cost associated with retrieving the data
Tool Acquisition
- Finding a cost effective tool that is scalable to our needs
- Cost effective also meant understanding the staff's' skills; i.e. why spend $500K when the company could not ramp up that quickly to use all the features
- Learning to use the tool efficiently to meet the business needs
- Discover/validate whether the network works the way it is understood to run
Documentation
- Develop a repeatable process that can be documented
- Understand that it is an iterative exercise as you discover more about the tool, your staff, and your network
- Provide a "body of work" to base the documentation on
- The tool is the cornerstone of a repeatable process
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